.sg-helpdesk {
  min-height: 62vh;
  padding-block: calc(var(--sg-header-height) + 48px) 96px;
  color: var(--sg-text);
}

.sg-helpdesk svg {
  width: 22px;
  height: 22px;
  flex: 0 0 auto;
  stroke: currentColor;
  stroke-width: 1.7;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.sg-helpdesk__intro {
  margin-bottom: 26px;
}

.sg-helpdesk__intro h1,
.sg-helpdesk-portal-header h1,
.sg-helpdesk-request-header h1,
.sg-helpdesk-knowledge h1,
.sg-helpdesk-article h1 {
  margin: 0;
  font-size: clamp(2.45rem, 5vw, 4.4rem);
  font-weight: 730;
  letter-spacing: -.045em;
  line-height: .98;
}

.sg-helpdesk__intro p,
.sg-helpdesk-portal-header p {
  max-width: 750px;
  margin: 15px 0 0;
  color: var(--sg-muted);
  font-size: clamp(1rem, 1.7vw, 1.16rem);
  line-height: 1.55;
}

.sg-helpdesk__ask-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(280px, 350px);
  gap: 22px;
  align-items: stretch;
}

.sg-helpdesk-home__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(280px, 350px);
  gap: 22px;
  align-items: start;
}

.sg-helpdesk-form-panel,
.sg-helpdesk-contact,
.sg-helpdesk-home-requests,
.sg-helpdesk-home-faq,
.sg-helpdesk-request-list,
.sg-helpdesk-conversation,
.sg-helpdesk-article,
.sg-helpdesk-knowledge {
  border: 1px solid var(--sg-border);
  border-radius: var(--sg-radius-lg);
  background: color-mix(in srgb, var(--sg-glass-strong) 92%, transparent);
  box-shadow: var(--sg-shadow);
}

.sg-helpdesk-form-panel {
  min-width: 0;
  padding: clamp(24px, 3.2vw, 42px);
}

.sg-helpdesk-panel-heading {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-bottom: 26px;
}

.sg-helpdesk-panel-heading h2 {
  margin: 0;
  font-size: clamp(1.35rem, 2.2vw, 1.8rem);
  line-height: 1.1;
}

.sg-helpdesk-panel-icon {
  display: grid;
  width: 48px;
  height: 48px;
  flex: 0 0 auto;
  place-items: center;
  border: 1px solid var(--sg-border);
  border-radius: 50%;
  color: var(--sg-accent-a);
}

.sg-helpdesk-form .wa-hd-frontend-form,
.sg-helpdesk-form .wa-form,
.sg-helpdesk-form .wa-form.blank,
.sg-helpdesk-form .wa-form.box,
.sg-helpdesk-form .wa-form.rounded {
  width: 100% !important;
  max-width: none !important;
  margin: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  border-radius: 0 !important;
  background: transparent !important;
  box-shadow: none !important;
}

.sg-helpdesk-form .wa-field {
  display: grid !important;
  box-sizing: border-box !important;
  width: 100% !important;
  max-width: 100% !important;
  grid-template-columns: 132px minmax(0, 1fr);
  gap: 14px 20px;
  align-items: start;
  margin: 0 0 15px !important;
  padding: 0 !important;
}

.sg-helpdesk-form .wa-name {
  float: none !important;
  width: auto !important;
  max-width: 100% !important;
  margin: 0 !important;
  padding: 13px 0 0 !important;
  color: var(--sg-text) !important;
  font: 600 .9rem/1.3 "Outfit", sans-serif !important;
}

.sg-helpdesk-form .wa-value,
.sg-helpdesk-form .wa-value .field,
.sg-helpdesk-form .wa-value.subfields-left .field {
  box-sizing: border-box !important;
  width: 100% !important;
  max-width: 100% !important;
  min-width: 0 !important;
  margin: 0 !important;
  padding: 0 !important;
}

.sg-helpdesk-form input[type="text"],
.sg-helpdesk-form input[type="email"],
.sg-helpdesk-form input[type="tel"],
.sg-helpdesk-form input[type="password"],
.sg-helpdesk-form select,
.sg-helpdesk-form textarea,
.sg-helpdesk-action-form input[type="text"],
.sg-helpdesk-action-form textarea,
.sg-helpdesk-action-form select {
  box-sizing: border-box !important;
  width: 100% !important;
  min-width: 0 !important;
  min-height: 50px !important;
  margin: 0 !important;
  padding: 11px 14px !important;
  border: 1px solid var(--sg-border) !important;
  border-radius: 12px !important;
  outline: none !important;
  background: color-mix(in srgb, var(--sg-surface) 52%, transparent) !important;
  color: var(--sg-text) !important;
  font: 500 .95rem/1.45 "Outfit", sans-serif !important;
  box-shadow: none !important;
  transition: border-color .2s ease, box-shadow .2s ease, background .2s ease;
}

.sg-helpdesk-form textarea,
.sg-helpdesk-action-form textarea {
  min-height: 140px !important;
  resize: vertical;
}

.sg-helpdesk-form input::placeholder,
.sg-helpdesk-form textarea::placeholder,
.sg-helpdesk-action-form input::placeholder,
.sg-helpdesk-action-form textarea::placeholder {
  color: color-mix(in srgb, var(--sg-muted) 70%, transparent) !important;
}

.sg-helpdesk-form input:focus,
.sg-helpdesk-form select:focus,
.sg-helpdesk-form textarea:focus,
.sg-helpdesk-action-form input:focus,
.sg-helpdesk-action-form textarea:focus,
.sg-helpdesk-action-form select:focus {
  border-color: var(--sg-accent-a) !important;
  box-shadow: 0 0 0 4px color-mix(in srgb, var(--sg-accent-a) 14%, transparent) !important;
}

.sg-helpdesk-form .state-error,
.sg-helpdesk-action-form .state-error {
  border-color: #c76762 !important;
}

.sg-helpdesk-form .state-error-hint,
.sg-helpdesk-action-form .state-error-hint {
  margin-top: 6px;
  color: #d98580;
  font-size: .82rem;
}

.sg-helpdesk-form .fld_attachments .wa-value {
  min-width: 0;
}

.sg-helpdesk-form .h-file-attachments {
  display: grid;
  width: 100%;
  min-width: 0;
  gap: 8px;
}

.sg-helpdesk-form .h-file-attachments .value.attach {
  position: relative;
  display: flex;
  min-height: 60px;
  align-items: center;
  gap: 10px;
  padding: 9px 12px;
  border: 1px dashed color-mix(in srgb, var(--sg-accent-a) 72%, var(--sg-border));
  border-radius: 12px;
  background: color-mix(in srgb, var(--sg-surface) 34%, transparent);
  transition: border-color .2s ease, background .2s ease;
}

.sg-helpdesk-form .h-file-attachments .value.attach:focus-within,
.sg-helpdesk-form .h-file-attachments .value.attach:has(input.is-highlighted) {
  border-color: var(--sg-accent-a);
  background: color-mix(in srgb, var(--sg-accent-a) 9%, transparent);
}

.sg-helpdesk-form input[type="file"] {
  width: 100%;
  min-width: 0;
  color: var(--sg-muted);
  font: 500 .86rem/1.35 "Outfit", sans-serif;
}

.sg-helpdesk-form input[type="file"]::file-selector-button {
  min-height: 38px;
  margin-right: 11px;
  padding: 7px 13px;
  border: 1px solid var(--sg-border);
  border-radius: 999px;
  background: transparent;
  color: var(--sg-text);
  font: 650 .82rem/1 "Outfit", sans-serif;
  cursor: pointer;
}

.sg-helpdesk-form .remove-attach {
  color: var(--sg-accent-a);
  font-size: .8rem;
}

.sg-helpdesk-form .wa-field:last-child {
  margin: 22px 0 0 !important;
}

.sg-helpdesk-form .wa-field:last-child .wa-name {
  display: none;
}

.sg-helpdesk-form .wa-field:last-child .wa-value {
  grid-column: 2;
}

.sg-helpdesk-form input[type="submit"],
.sg-helpdesk-action-form input[type="submit"],
.sg-helpdesk-actions input[type="button"],
.sg-helpdesk-actions input[type="submit"] {
  min-height: 50px;
  padding: 12px 24px;
  border: 0 !important;
  border-radius: 999px !important;
  background: var(--sg-gradient) !important;
  color: #1a1208 !important;
  font: 700 .92rem/1 "Outfit", sans-serif !important;
  cursor: pointer;
  box-shadow: 0 9px 28px color-mix(in srgb, var(--sg-accent-a) 25%, transparent);
  transition: transform .2s ease, box-shadow .2s ease, opacity .2s ease;
}

.sg-helpdesk-form input[type="submit"]:hover,
.sg-helpdesk-action-form input[type="submit"]:hover,
.sg-helpdesk-actions input:hover {
  box-shadow: 0 13px 34px color-mix(in srgb, var(--sg-accent-a) 36%, transparent);
  transform: translateY(-1px);
}

.sg-helpdesk-form input[type="submit"]:disabled,
.sg-helpdesk-action-form input[type="submit"]:disabled {
  cursor: wait;
  opacity: .65;
}

.sg-helpdesk-form .loading,
.sg-helpdesk-actions .loading {
  color: var(--sg-accent-a);
}

.sg-helpdesk-portal-link {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  margin: 3px 0 0 152px;
  color: var(--sg-accent-a);
  font-size: .9rem;
  font-weight: 650;
}

.sg-helpdesk-portal-link:hover {
  color: var(--sg-text);
}

.sg-helpdesk-portal-link .sg-helpdesk-arrow {
  width: 17px;
  height: 17px;
  transition: transform .2s ease;
}

.sg-helpdesk-portal-link:hover .sg-helpdesk-arrow {
  transform: translateX(3px);
}

.sg-helpdesk-contact {
  padding: clamp(24px, 3vw, 34px);
}

.sg-helpdesk-contact__lead {
  margin: -2px 0 24px;
  color: var(--sg-muted);
  font-size: .98rem;
  line-height: 1.55;
}

.sg-helpdesk-contact__items {
  display: grid;
}

.sg-helpdesk-contact__item {
  display: grid;
  grid-template-columns: 31px minmax(0, 1fr);
  gap: 14px;
  padding-block: 19px;
  border-top: 1px solid var(--sg-border);
}

.sg-helpdesk-contact__item > svg {
  margin-top: 2px;
  color: var(--sg-accent-a);
}

.sg-helpdesk-contact__item strong {
  display: block;
  margin-bottom: 5px;
  font-size: .98rem;
}

.sg-helpdesk-contact__item p,
.sg-helpdesk-contact__item a {
  margin: 0;
  color: var(--sg-muted);
  font-size: .87rem;
  line-height: 1.45;
}

.sg-helpdesk-contact__item a {
  display: inline-block;
  margin-top: 7px;
  color: var(--sg-accent-a);
  overflow-wrap: anywhere;
}

.sg-helpdesk-home-requests {
  min-width: 0;
  overflow: hidden;
  padding: 8px;
}

.sg-helpdesk-home-requests__header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  padding: clamp(20px, 3vw, 30px);
}

.sg-helpdesk-home-requests__header h2,
.sg-helpdesk-home-faq__header h2 {
  margin: 0;
  font-size: clamp(1.55rem, 2.8vw, 2.2rem);
  letter-spacing: -.025em;
  line-height: 1.1;
}

.sg-helpdesk-home-requests__header p,
.sg-helpdesk-home-faq__header p {
  max-width: 660px;
  margin: 9px 0 0;
  color: var(--sg-muted);
  line-height: 1.5;
}

.sg-helpdesk-home-requests__header .sg-button {
  display: inline-flex;
  flex: 0 0 auto;
  gap: 8px;
}

.sg-helpdesk-home-requests__header .sg-button svg {
  width: 18px;
  height: 18px;
}

.sg-helpdesk-home-request-list {
  border-top: 1px solid var(--sg-border);
}

.sg-helpdesk-home-request-list__footer {
  display: flex;
  justify-content: center;
  padding: 16px 18px 18px;
  border-top: 1px solid var(--sg-border);
}

.sg-helpdesk-home-request-list__footer .sg-button {
  display: inline-flex;
  gap: 7px;
}

.sg-helpdesk-home-request-list__footer .sg-button svg {
  width: 16px;
  height: 16px;
  transition: transform .2s ease;
}

.sg-helpdesk-home-request-list__footer .sg-button:hover svg {
  transform: translateX(3px);
}

.sg-helpdesk-home-empty,
.sg-helpdesk-home-guest {
  min-height: 170px;
}

.sg-helpdesk-home-empty {
  display: grid;
  place-items: center;
  align-content: center;
  gap: 14px;
  padding: 28px;
  color: var(--sg-muted);
  text-align: center;
}

.sg-helpdesk-home-empty svg {
  width: 36px;
  height: 36px;
  color: var(--sg-accent-a);
}

.sg-helpdesk-home-empty p,
.sg-helpdesk-home-guest p {
  margin: 0;
}

.sg-helpdesk-home-guest {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 16px;
  align-items: center;
  padding: clamp(22px, 3vw, 30px);
  border-top: 1px solid var(--sg-border);
}

.sg-helpdesk-home-guest h3 {
  margin: 0 0 7px;
  font-size: 1.08rem;
}

.sg-helpdesk-home-guest p {
  max-width: 520px;
  color: var(--sg-muted);
  line-height: 1.5;
}

.sg-helpdesk .sg-button--outline {
  border: 1px solid var(--sg-border);
  background: transparent;
  color: var(--sg-text);
  box-shadow: none;
}

.sg-helpdesk .sg-button--outline:hover {
  border-color: color-mix(in srgb, var(--sg-accent-a) 62%, var(--sg-border));
  color: var(--sg-accent-a);
}

.sg-helpdesk-home-faq {
  margin-top: 24px;
  padding: clamp(26px, 4.5vw, 52px);
}

.sg-helpdesk-home-faq__header {
  display: flex;
  align-items: end;
  justify-content: space-between;
  gap: 30px;
  margin-bottom: 26px;
}

.sg-helpdesk-home-faq__header > div > span {
  display: block;
  margin-bottom: 9px;
  color: var(--sg-accent-a);
  font-size: .76rem;
  font-weight: 750;
  letter-spacing: .12em;
  text-transform: uppercase;
}

.sg-helpdesk-home-faq__header .sg-button {
  flex: 0 0 auto;
}

.sg-helpdesk-home-faq__list {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  border-top: 1px solid var(--sg-border);
}

.sg-helpdesk-home-faq__item {
  min-width: 0;
  border-bottom: 1px solid var(--sg-border);
}

.sg-helpdesk-home-faq__item:nth-child(odd) {
  padding-right: clamp(16px, 3vw, 34px);
}

.sg-helpdesk-home-faq__item:nth-child(even) {
  padding-left: clamp(16px, 3vw, 34px);
  border-left: 1px solid var(--sg-border);
}

.sg-helpdesk-home-faq__item summary {
  display: flex;
  min-height: 76px;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  padding: 20px 0;
  color: var(--sg-text);
  font-size: 1.03rem;
  font-weight: 680;
  list-style: none;
  cursor: pointer;
}

.sg-helpdesk-home-faq__item summary::-webkit-details-marker {
  display: none;
}

.sg-helpdesk-home-faq__item summary svg {
  width: 19px;
  height: 19px;
  color: var(--sg-accent-a);
  transition: transform .2s ease;
}

.sg-helpdesk-home-faq__item[open] summary svg {
  transform: rotate(45deg);
}

.sg-helpdesk-home-faq__item .sg-helpdesk-prose {
  padding: 0 38px 16px 0;
  color: var(--sg-muted);
  font-size: .93rem;
}

.sg-helpdesk-home-faq__permalink {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  margin-bottom: 20px;
  color: var(--sg-accent-a);
  font-size: .8rem;
  font-weight: 650;
}

.sg-helpdesk-home-faq__permalink svg {
  width: 15px;
  height: 15px;
  transition: transform .2s ease;
}

.sg-helpdesk-home-faq__permalink:hover svg {
  transform: translateX(3px);
}

.sg-helpdesk--portal,
.sg-helpdesk--request,
.sg-helpdesk--knowledge {
  padding-top: calc(var(--sg-header-height) + 52px);
}

.sg-helpdesk-portal-header {
  display: flex;
  align-items: end;
  justify-content: space-between;
  gap: 28px;
  margin-bottom: 28px;
}

.sg-helpdesk-portal-header .sg-button {
  display: inline-flex;
  flex: 0 0 auto;
  gap: 8px;
}

.sg-helpdesk-portal-header .sg-button svg {
  width: 18px;
  height: 18px;
}

.sg-helpdesk-request-list {
  overflow: hidden;
  padding: 8px;
}

.sg-helpdesk-request-row {
  display: grid;
  min-height: 84px;
  grid-template-columns: 70px minmax(0, 1fr) auto 28px;
  gap: 18px;
  align-items: center;
  padding: 15px 18px;
  border-radius: 16px;
  color: var(--sg-text);
  transition: background .2s ease, transform .2s ease;
}

.sg-helpdesk-request-row + .sg-helpdesk-request-row {
  border-top: 1px solid var(--sg-border);
}

.sg-helpdesk-request-row:hover {
  background: color-mix(in srgb, var(--sg-accent-a) 9%, transparent);
}

.sg-helpdesk-request-row__number {
  color: var(--sg-accent-a);
  font-size: .85rem;
  font-weight: 720;
}

.sg-helpdesk-request-row__copy {
  display: grid;
  gap: 6px;
  min-width: 0;
}

.sg-helpdesk-request-row__copy strong {
  overflow: hidden;
  font-size: 1rem;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sg-helpdesk-request-row__copy time {
  color: var(--sg-muted);
  font-size: .8rem;
}

.sg-helpdesk-status {
  display: inline-flex;
  min-height: 32px;
  align-items: center;
  padding: 6px 11px;
  border: 1px solid var(--sg-border);
  border-radius: 999px;
  background: color-mix(in srgb, var(--sg-accent-a) 8%, transparent);
  color: var(--sg-accent-a);
  font-size: .76rem;
  font-weight: 700;
  white-space: nowrap;
}

.sg-helpdesk-request-row > .sg-helpdesk-arrow {
  width: 18px;
  height: 18px;
  color: var(--sg-muted);
}

.sg-helpdesk-empty {
  display: grid;
  min-height: 330px;
  place-items: center;
  align-content: center;
  gap: 18px;
  padding: 36px;
  text-align: center;
}

.sg-helpdesk-empty > svg {
  width: 42px;
  height: 42px;
  color: var(--sg-accent-a);
}

.sg-helpdesk-empty p {
  margin: 0;
  color: var(--sg-muted);
}

.sg-helpdesk-back {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  margin-bottom: 24px;
  color: var(--sg-muted);
  font-size: .88rem;
  font-weight: 600;
}

.sg-helpdesk-back:hover {
  color: var(--sg-text);
}

.sg-helpdesk-back svg {
  width: 18px;
  height: 18px;
}

.sg-helpdesk-notice {
  margin-bottom: 20px;
  padding: 15px 18px;
  border: 1px solid color-mix(in srgb, #58b888 45%, var(--sg-border));
  border-radius: 14px;
  background: color-mix(in srgb, #58b888 10%, transparent);
  color: var(--sg-text);
}

.sg-helpdesk-request-header {
  display: flex;
  align-items: end;
  justify-content: space-between;
  gap: 24px;
  margin-bottom: 28px;
}

.sg-helpdesk-request-header > div > span {
  display: block;
  margin-bottom: 10px;
  color: var(--sg-accent-a);
  font-size: .78rem;
  font-weight: 720;
  letter-spacing: .06em;
  text-transform: uppercase;
}

.sg-helpdesk-request-header h1 {
  max-width: 970px;
  font-size: clamp(2rem, 4.5vw, 3.8rem);
}

.sg-helpdesk-conversation {
  max-width: 980px;
  padding: clamp(22px, 4vw, 42px);
}

.sg-helpdesk-conversation > h2 {
  margin: 0 0 26px;
  font-size: 1.45rem;
}

.sg-helpdesk-message {
  position: relative;
  margin-bottom: 18px;
  padding: 20px;
  border: 1px solid var(--sg-border);
  border-radius: 18px;
  background: color-mix(in srgb, var(--sg-surface) 43%, transparent);
}

.sg-helpdesk-message--support {
  margin-left: clamp(0px, 7vw, 70px);
  border-color: color-mix(in srgb, var(--sg-accent-a) 34%, var(--sg-border));
}

.sg-helpdesk-message > header {
  display: flex;
  align-items: center;
  gap: 11px;
  margin-bottom: 15px;
}

.sg-helpdesk-message > header img {
  width: 42px;
  height: 42px;
  border: 1px solid var(--sg-border);
  border-radius: 50%;
  object-fit: cover;
}

.sg-helpdesk-message > header div {
  display: grid;
  gap: 2px;
}

.sg-helpdesk-message > header strong {
  font-size: .92rem;
}

.sg-helpdesk-message > header time {
  color: var(--sg-muted);
  font-size: .76rem;
}

.request-text-wrapper {
  color: color-mix(in srgb, var(--sg-text) 91%, transparent);
  line-height: 1.65;
  overflow-wrap: anywhere;
}

.request-text-wrapper p:first-child { margin-top: 0; }
.request-text-wrapper p:last-child { margin-bottom: 0; }
.request-text-wrapper a { color: var(--sg-accent-a); text-decoration: underline; text-underline-offset: 3px; }
.request-text-wrapper blockquote { margin: 14px 0; padding-left: 14px; border-left: 2px solid var(--sg-border); color: var(--sg-muted); }

.show-quote {
  margin-top: 10px;
  color: var(--sg-accent-a);
  cursor: pointer;
  font-size: .82rem;
}

.request-attachments {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 15px;
}

.request-attachments a {
  padding: 7px 10px;
  border: 1px solid var(--sg-border);
  border-radius: 10px;
  color: var(--sg-accent-a);
  font-size: .82rem;
}

.sg-helpdesk-request-data {
  display: grid;
  gap: 9px;
  margin: 16px 0 0;
}

.sg-helpdesk-request-data > div {
  display: grid;
  grid-template-columns: 145px minmax(0, 1fr);
  gap: 14px;
  padding-top: 9px;
  border-top: 1px solid var(--sg-border);
}

.sg-helpdesk-request-data dt { color: var(--sg-muted); font-size: .8rem; }
.sg-helpdesk-request-data dd { margin: 0; }

.sg-helpdesk-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 26px;
  padding-top: 22px;
  border-top: 1px solid var(--sg-border);
}

.sg-helpdesk-actions input {
  width: auto !important;
}

.sg-helpdesk-action-form {
  margin-top: 20px;
  padding: 20px;
  border: 1px solid var(--sg-border);
  border-radius: 18px;
  background: color-mix(in srgb, var(--sg-surface) 43%, transparent);
}

.sg-helpdesk-action-form .wa-field {
  margin-bottom: 14px;
}

.sg-helpdesk-action-form .wa-name {
  margin-bottom: 6px;
  color: var(--sg-muted);
  font-size: .84rem;
  font-weight: 600;
}

.sg-helpdesk-knowledge,
.sg-helpdesk-article {
  padding: clamp(26px, 5vw, 56px);
}

.sg-helpdesk-knowledge > header,
.sg-helpdesk-article > h1 {
  margin-bottom: 32px;
}

.sg-helpdesk-faq-list {
  display: grid;
}

.sg-helpdesk-faq-list article {
  padding-block: 17px;
  border-top: 1px solid var(--sg-border);
}

.sg-helpdesk-faq-list article > a {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  color: var(--sg-text);
  font-size: 1.05rem;
  font-weight: 650;
}

.sg-helpdesk-faq-list article > a:hover { color: var(--sg-accent-a); }
.sg-helpdesk-faq-list article > a svg { width: 18px; height: 18px; }

.sg-helpdesk-search-fragment,
.sg-helpdesk-muted {
  margin: 9px 34px 0 0;
  color: var(--sg-muted);
  line-height: 1.55;
}

.sg-helpdesk-prose {
  color: color-mix(in srgb, var(--sg-text) 91%, transparent);
  font-size: 1rem;
  line-height: 1.75;
}

.sg-helpdesk-prose a { color: var(--sg-accent-a); text-decoration: underline; text-underline-offset: 3px; }
.sg-helpdesk-prose img { max-width: 100%; height: auto; border-radius: var(--sg-radius-md); }

.sg-helpdesk-subpages {
  display: flex;
  flex-wrap: wrap;
  gap: 9px;
  margin-bottom: 28px;
}

.sg-helpdesk-subpages a {
  padding: 8px 11px;
  border: 1px solid var(--sg-border);
  border-radius: 999px;
  color: var(--sg-muted);
  font-size: .83rem;
}

.sg-helpdesk-breadcrumbs {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  padding-top: calc(var(--sg-header-height) + 20px);
  color: var(--sg-muted);
  font-size: .8rem;
}

.sg-helpdesk-breadcrumbs + .sg-helpdesk {
  padding-top: 28px;
}

@media (max-width: 980px) {
  .sg-helpdesk__ask-grid,
  .sg-helpdesk-home__grid { grid-template-columns: 1fr; }
  .sg-helpdesk-contact { display: grid; grid-template-columns: minmax(210px, .7fr) minmax(0, 1.3fr); column-gap: 28px; }
  .sg-helpdesk-contact .sg-helpdesk-panel-heading,
  .sg-helpdesk-contact__lead { grid-column: 1; }
  .sg-helpdesk-contact__items { grid-column: 2; grid-row: 1 / 4; }
  .sg-helpdesk-contact__item:first-child { border-top: 0; padding-top: 0; }
}

@media (max-width: 700px) {
  .sg-helpdesk { padding-block: calc(var(--sg-header-height) + 30px) 66px; }
  .sg-helpdesk__intro { margin-bottom: 21px; }
  .sg-helpdesk__intro h1,
  .sg-helpdesk-portal-header h1,
  .sg-helpdesk-knowledge h1,
  .sg-helpdesk-article h1 { font-size: clamp(2.05rem, 10vw, 3rem); }
  .sg-helpdesk-form-panel,
  .sg-helpdesk-contact,
  .sg-helpdesk-home-requests,
  .sg-helpdesk-home-faq,
  .sg-helpdesk-request-list,
  .sg-helpdesk-conversation,
  .sg-helpdesk-article,
  .sg-helpdesk-knowledge { border-radius: var(--sg-radius-md); }
  .sg-helpdesk-form-panel { padding: 21px 18px; }
  .sg-helpdesk-panel-heading { margin-bottom: 22px; }
  .sg-helpdesk-panel-icon { width: 42px; height: 42px; }
  .sg-helpdesk-panel-icon svg { width: 20px; height: 20px; }
  .sg-helpdesk-form .wa-field { grid-template-columns: 1fr; gap: 7px; margin-bottom: 14px !important; }
  .sg-helpdesk-form .wa-name { padding: 0 !important; }
  .sg-helpdesk-form .wa-field:last-child .wa-value { grid-column: 1; }
  .sg-helpdesk-form input[type="submit"] { width: 100%; }
  .sg-helpdesk-portal-link { display: flex; width: fit-content; margin: 18px auto 0; }
  .sg-helpdesk-contact { display: block; padding: 22px 19px; }
  .sg-helpdesk-contact__item:first-child { padding-top: 18px; border-top: 1px solid var(--sg-border); }
  .sg-helpdesk-home-requests { padding: 6px; }
  .sg-helpdesk-home-requests__header { align-items: start; flex-direction: column; gap: 18px; padding: 20px 14px; }
  .sg-helpdesk-home-requests__header .sg-button { width: 100%; justify-content: center; }
  .sg-helpdesk-home-request-list__footer { padding-inline: 8px; }
  .sg-helpdesk-home-request-list__footer .sg-button { width: 100%; }
  .sg-helpdesk-home-guest { grid-template-columns: auto minmax(0, 1fr); padding: 22px 14px; }
  .sg-helpdesk-home-guest .sg-button { grid-column: 1 / -1; width: 100%; }
  .sg-helpdesk-home-faq { padding: 24px 18px; }
  .sg-helpdesk-home-faq__header { align-items: start; flex-direction: column; gap: 18px; }
  .sg-helpdesk-home-faq__header .sg-button { width: 100%; }
  .sg-helpdesk-home-faq__list { grid-template-columns: 1fr; }
  .sg-helpdesk-home-faq__item:nth-child(odd),
  .sg-helpdesk-home-faq__item:nth-child(even) { padding-inline: 0; border-left: 0; }
  .sg-helpdesk-home-faq__item .sg-helpdesk-prose { padding-right: 0; }
  .sg-helpdesk-portal-header { align-items: start; flex-direction: column; margin-bottom: 22px; }
  .sg-helpdesk-portal-header .sg-button { width: 100%; justify-content: center; }
  .sg-helpdesk-request-list { padding: 7px; }
  .sg-helpdesk-request-row { grid-template-columns: 48px minmax(0, 1fr) 20px; gap: 11px; padding: 14px 10px; }
  .sg-helpdesk-request-row .sg-helpdesk-status { grid-column: 2; width: fit-content; }
  .sg-helpdesk-request-row > .sg-helpdesk-arrow { grid-column: 3; grid-row: 1 / 3; }
  .sg-helpdesk-request-header { align-items: start; flex-direction: column; }
  .sg-helpdesk-request-header h1 { font-size: clamp(1.8rem, 9vw, 2.7rem); }
  .sg-helpdesk-conversation { padding: 18px 13px; }
  .sg-helpdesk-message { padding: 16px 14px; }
  .sg-helpdesk-message--support { margin-left: 0; }
  .sg-helpdesk-request-data > div { grid-template-columns: 1fr; gap: 4px; }
  .sg-helpdesk-actions { display: grid; }
  .sg-helpdesk-actions input { width: 100% !important; }
  .sg-helpdesk-knowledge,
  .sg-helpdesk-article { padding: 24px 18px; }
  .sg-helpdesk-breadcrumbs { padding-top: calc(var(--sg-header-height) + 14px); }
}

@media (prefers-reduced-motion: reduce) {
  .sg-helpdesk *,
  .sg-helpdesk *::before,
  .sg-helpdesk *::after { scroll-behavior: auto !important; transition-duration: .01ms !important; }
}